Water Damage Restoration
Burst pipes, flooding, leaks and sewage backups. Fast water extraction and structural drying.
A Full Service Restoration Company
We specialize in understanding disaster recovery and property restoration as it applies to your industry.
Burst pipes, flooding, leaks and sewage backups. Fast water extraction and structural drying.
Soot, smoke odors and fire damage cleanup. Property recovery and structural restoration.
Wind damage, roof leaks and storm-related flooding. Emergency board-up and property repairs.
Mold inspection, containment and removal. Moisture control and affected area restoration.
EXCELLENT
Based on 79 reviews
Posted on Google![]()
M FTrustindex verifies that the original source of the review is Google.
Last month our basement flooded and we called Quality Restoration. Alex came out the same day and was fantasticβhonest, helpful, and incredibly generous with his time. He carefully inspected the basement, walked the property with us, and helped us understand both the immediate issue and some long-term concerns to keep an eye on. Although we ultimately decided to handle the cleanup ourselves, we really appreciated how professional and kind Alex was throughout the process. He even loaned us a high-quality wet vac to help with the cleanup, which made a huge difference. That kind of supportβwithout pressure to commit to their servicesβspoke volumes about their integrity. If we ever need help with water damage again, weβll definitely be reaching back out.Posted on Google![]()
Richard DacierTrustindex verifies that the original source of the review is Google.
Quality cleaning and restoration came out the same day we called about our basement flood. Alex and his assistant were on time and very knowledgeable. They worked quickly to pull up flooring, make cuts to drywall and remove soggy insulation. Anti Microbial was put down and fans were set up. They answered all our questions and concerns. Very reasonable price and great people!!Posted on Google![]()
Kristen MaraTrustindex verifies that the original source of the review is Google.
Excellent speedy service. Great guys.Posted on Google![]()
Susan BucklandTrustindex verifies that the original source of the review is Google.
I can't say enough positive things about the crew that showed up at my home this morning. My basement had flooded from a sump pump that decided to take some time off. I called last night and Quality Restorations were here first thing this morning. They were all well qualified, professional, personable and caring. Honestly, this experience while causing me anxiety.....ended up "Restoring" my faith in the kindness of people. I would like to most especially recognize Alex, Sergiy, and Artem. Thank you so much for everything!!Posted on Google![]()
Jaylenne OlanTrustindex verifies that the original source of the review is Google.
Quality responded to my call immediately and were on site within a 1/2 hour! Plan in place, testing the site and completing the job in record speed! Alek was amazing explained everything in detail and maintained open communication throughout the process! Definitely the best!Posted on Google![]()
Chris AmatoTrustindex verifies that the original source of the review is Google.
These are some of the best guys Iβve worked with in the contracting business. Super fast super careful truly Quality work. Would hire again in a heartbeat. We had a pipe burst after coming back from vacation with my entire shop getting flooded. We called them and they were literally there within an hour or so and were able to address the damage and set up dryers that day. They were also fantastic in the restoration of the area, putting in fresh drywall trim, and a new floor in very little time. They also did a great job, pulling out all of the equipment and material from the shop which was super packed to the brim. They packaged it and put it in a rented container in an extremely careful and organized fashion. And more than there to help me, move the stuff back into the shop after the renovations were done.Posted on Google![]()
Carolyn DrumstaTrustindex verifies that the original source of the review is Google.
Excellent work, professional staff, all done in exceptional time. Would definitely recommend and work with them again.Posted on Google![]()
Sasha WildeTrustindex verifies that the original source of the review is Google.
Easy to work with, great communication and thorough. I would highly recommend working with the team at Quality Restoration!Posted on Google![]()
Bruce PrettyTrustindex verifies that the original source of the review is Google.
The team, lead by Sergei were simply fantastic. Amazing 4 hr response time, professional, tireless and kept us informed every step of the way.Verified by TrustindexTrustindex verified that these reviews were published on Quality Cleaning & Restoration, Inc's Google Business Profile. Learn more
Quality Restoration provides comprehensive restoration services to commercial and residential clients across Connecticut, New Hampshire, Vermont, and Upstate New York. Our services include water, fire, mold, sewage, and storm damage cleanup. With a 24/7 emergency response, we ensure efficient restoration to pre-loss conditions. We uphold the highest standards in disaster restoration. Backed by extensive experience and advanced equipment, we are committed to delivering reliable, high-quality restoration solutions for our customers.
Passionate and purpose-driven, we bring a strong work ethic, initiative, and positivity to every task. Our dedication makes a meaningful impact, energizing both our work and community.
Built on reliability, we stand unwavering in our commitments, overcoming obstacles and fostering trustworthy relationships as the bedrock of our dependability.
Exuding confidence in actions and interactions, we listen, support others, and own our mistakes. Trust is earned through our work and lifestyle, reflecting our unwavering self-assuredness.
From your first emergency call to the final inspection, our team guides you through every stage of the restoration process.
Contact our emergency team to report property damage. We collect essential information and coordinate the appropriate response.
Our technicians inspect affected areas, assess moisture, contamination and structural risks, and recommend immediate protective measures.
We document property damage with photographs, relevant measurements and a restoration scope to help support the insurance claim process.
Depending on the type of damage, we perform water extraction, debris removal, professional cleaning and structural drying as needed.
Our restoration team addresses damaged building materials and completes necessary repairs and reconstruction according to the project scope.
We review completed work, check the restored areas and confirm that the agreed restoration scope has been addressed.
One Team From Emergency Cleanup to Reconstruction
Whether you need help with damage to your home or your business, Quality Restoration provides professional restoration solutions designed to support a fast and dependable recovery.
From water, fire and mold damage to cleanup and repairs, our experienced team helps restore your home with care, efficiency and dependable support.
Our commercial restoration services help businesses recover quickly, reduce downtime and move forward with practical cleanup, restoration and reconstruction solutions.
In addition to Greenfield, MA, we proudly serve Massachusetts, Connecticut, Vermont, and New Hampshire. Our certified team provides residential and commercial restoration services across the region β fast, professional, and available 24/7.
Quality Restoration provides 24/7 disaster restoration services for residential and commercial properties across Massachusetts, Vermont, New Hampshire, and Connecticut. When water, fire, smoke, mold, sewage, or storm damage affects a building, the first hours are critical: moisture spreads into walls and floors, smoke residue settles into surfaces, contamination can reach hidden areas, and structural materials may continue to weaken. Based in Greenfield, MA, our team responds quickly to stabilize the property, assess visible and hidden damage, remove unsafe materials, and begin emergency cleanup with professional equipment, safe procedures, and practical field experience.
Every restoration project starts with a detailed inspection of the affected space. Quality Restoration checks moisture levels, structural risks, contamination sources, odor problems, and areas where damage may continue spreading if it is not handled correctly. For properties affected by leaks, flooding, burst pipes, roof damage, or foundation seepage, our water damage restoration service includes water extraction, structural drying, moisture detection, humidity control, and prevention of secondary damage. Proper drying is critical because trapped moisture can lead to mold growth, wood rot, damaged drywall, flooring problems, and long-term structural deterioration.
Quality Restoration also provides full recovery after fire, smoke, mold, sewage, and storm-related damage. Our fire and smoke damage restoration service helps remove soot, odor, debris, and damaged materials while preparing the property for safe repair. Smoke can move far beyond the burned area, so cleanup must address walls, ceilings, contents, ventilation pathways, and surfaces where residue remains. When moisture has already caused microbial growth, our mold remediation process focuses on locating the source, containing affected areas, removing contaminated materials, cleaning surfaces, and applying treatment where needed. For sewage backups, biohazard concerns, or heavy contamination, our structural cleaning and deodorization services help restore safer indoor conditions through removal, disinfection, odor control, and careful drying.
Severe weather creates a different type of emergency because damage often affects several parts of a property at once. Heavy rain, wind, fallen trees, flooding, roof leaks, and damaged exterior materials can quickly lead to interior water damage and structural instability. Quality Restoration offers wind and storm damage restoration for homes and businesses that need emergency board-up support, water removal, temporary stabilization, cleanup, and repair coordination. We also help property owners reduce future risks through foundation repairs and waterproofing, including basement waterproofing, sump pump installation, French drain systems, foundation crack repair, and structural protection for buildings with recurring basement moisture or foundation leaks.
Choosing a restoration company is not only about fast arrival. The quality of drying, cleaning, containment, odor removal, and repair planning determines how safely and completely a property can recover. Quality Restoration combines emergency response, local knowledge, professional-grade equipment, and hands-on restoration experience for properties throughout Massachusetts, Vermont, New Hampshire, and Connecticut. Property owners choose our team because:
Our team understands the regional problems that affect homes and businesses, including frozen pipe bursts, storm flooding, basement dampness, mold after hidden leaks, fire cleanup challenges, and moisture issues in older structures. This local experience helps us respond with the right process instead of a one-size-fits-all approach.
Property damage does not wait, and incomplete cleanup can make the situation more expensive over time. Quality Restoration is ready to help with water damage, fire and smoke damage, mold, sewage backups, storm damage, basement leaks, foundation concerns, and full disaster restoration for residential and commercial buildings. Call (413) 774-7737 or (802) 451-0396 for 24/7 emergency restoration services and immediate assistance from a local team based in Greenfield, MA.
If you’re facing issues related to property damage, Quality Restoration is ready to lend a helping hand. Our team ensures swift and reliable restoration, providing solutions for your recovery needs. Don’t try to overcome the aftermath alone β reach out to Quality Restoration for dependable support and effective solutions.
Find answers to common questions about our restoration services, emergency response and property recovery.
Our disaster recovery service includes water, fire, mold, storm, and biohazard cleanup, along with structural repairs and contents restoration. We provide 24/7 emergency response to restore your property quickly and efficiently.
Yes, we provide restoration services for both residential and commercial properties, including water, fire, mold, storm, and biohazard cleanup, as well as structural repairs and contents restoration.
We provide restoration services in Massachusetts, Connecticut, New Hampshire, Vermont, and Upstate New York. Our team is available 24/7 to assist both residential and commercial clients in these areas.
We offer 24/7 emergency response and can typically arrive within minutes or hours of your call to assess the damage and begin restoration immediately. Our priority is to minimize further damage and restore your property as quickly as possible.
The restoration timeline depends on the extent of the damage. Minor repairs may take a few days, while extensive restorations can take several weeks. After an initial assessment, we provide a detailed timeline for your specific situation. Our goal is to restore your property as quickly and efficiently as possible.
To prepare for disasters, create an emergency plan, install smoke detectors, secure important documents, maintain gutters and drainage, and keep an emergency kit ready.
Learn how to find the main water shutoff valve in your home in case of broken or frozen pipes. Most main water shutoff valves are located inside the home. The most common locations are the basement, the mechanical room, or on an exterior wall.
Install a backflow valve on your sewer system to prevent sewage back-up in your home. If your house has a septic system, have it inspected and pumped out on a regular basis. Regular inspections can help prevent damage.