Quality Cleaning & Restoration Inc

A Full Service Restoration Company

Serving Massachusetts, Vermont, New Hampshire & Connecticut
IICRC Certified
24/7 Emergency Response
Insurance Assistance
4.8β˜… Google Rating
95+ Google Reviews
15+ Years Experience

Our Services

We specialize in understanding disaster recovery and property restoration as it applies to your industry.

Water Restoration 01

Water Damage Restoration

Burst pipes, flooding, leaks and sewage backups. Fast water extraction and structural drying.

Fire Restoration 02

Fire & Smoke Damage

Soot, smoke odors and fire damage cleanup. Property recovery and structural restoration.

Storm Restoration 03

Storm Damage Restoration

Wind damage, roof leaks and storm-related flooding. Emergency board-up and property repairs.

Mold Remediation 04

Mold Damage Restoration

Mold inspection, containment and removal. Moisture control and affected area restoration.

Posted on Google Google
M F profile picture
M F
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Last month our basement flooded and we called Quality Restoration. Alex came out the same day and was fantasticβ€”honest, helpful, and incredibly generous with his time. He carefully inspected the basement, walked the property with us, and helped us understand both the immediate issue and some long-term concerns to keep an eye on. Although we ultimately decided to handle the cleanup ourselves, we really appreciated how professional and kind Alex was throughout the process. He even loaned us a high-quality wet vac to help with the cleanup, which made a huge difference. That kind of supportβ€”without pressure to commit to their servicesβ€”spoke volumes about their integrity. If we ever need help with water damage again, we’ll definitely be reaching back out.
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Richard Dacier profile picture
Richard Dacier
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Quality cleaning and restoration came out the same day we called about our basement flood. Alex and his assistant were on time and very knowledgeable. They worked quickly to pull up flooring, make cuts to drywall and remove soggy insulation. Anti Microbial was put down and fans were set up. They answered all our questions and concerns. Very reasonable price and great people!!
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Kristen Mara profile picture
Kristen Mara
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Excellent speedy service. Great guys.
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Susan Buckland profile picture
Susan Buckland
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I can't say enough positive things about the crew that showed up at my home this morning. My basement had flooded from a sump pump that decided to take some time off. I called last night and Quality Restorations were here first thing this morning. They were all well qualified, professional, personable and caring. Honestly, this experience while causing me anxiety.....ended up "Restoring" my faith in the kindness of people. I would like to most especially recognize Alex, Sergiy, and Artem. Thank you so much for everything!!
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Jaylenne Olan profile picture
Jaylenne Olan
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Quality responded to my call immediately and were on site within a 1/2 hour! Plan in place, testing the site and completing the job in record speed! Alek was amazing explained everything in detail and maintained open communication throughout the process! Definitely the best!
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Chris Amato profile picture
Chris Amato
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These are some of the best guys I’ve worked with in the contracting business. Super fast super careful truly Quality work. Would hire again in a heartbeat. We had a pipe burst after coming back from vacation with my entire shop getting flooded. We called them and they were literally there within an hour or so and were able to address the damage and set up dryers that day. They were also fantastic in the restoration of the area, putting in fresh drywall trim, and a new floor in very little time. They also did a great job, pulling out all of the equipment and material from the shop which was super packed to the brim. They packaged it and put it in a rented container in an extremely careful and organized fashion. And more than there to help me, move the stuff back into the shop after the renovations were done.
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Carolyn Drumsta profile picture
Carolyn Drumsta
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Excellent work, professional staff, all done in exceptional time. Would definitely recommend and work with them again.
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Sasha Wilde profile picture
Sasha Wilde
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Easy to work with, great communication and thorough. I would highly recommend working with the team at Quality Restoration!
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Bruce Pretty profile picture
Bruce Pretty
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The team, lead by Sergei were simply fantastic. Amazing 4 hr response time, professional, tireless and kept us informed every step of the way.
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Senior Master

Quality Restoration Services Near You

Quality Restoration provides comprehensive restoration services to commercial and residential clients across Connecticut, New Hampshire, Vermont, and Upstate New York. Our services include water, fire, mold, sewage, and storm damage cleanup. With a 24/7 emergency response, we ensure efficient restoration to pre-loss conditions. We uphold the highest standards in disaster restoration. Backed by extensive experience and advanced equipment, we are committed to delivering reliable, high-quality restoration solutions for our customers.

Our Core Values

Dedicated

Dedicated

Passionate and purpose-driven, we bring a strong work ethic, initiative, and positivity to every task. Our dedication makes a meaningful impact, energizing both our work and community.

Dependable

Dependable

Built on reliability, we stand unwavering in our commitments, overcoming obstacles and fostering trustworthy relationships as the bedrock of our dependability.

Confident

Confident

Exuding confidence in actions and interactions, we listen, support others, and own our mistakes. Trust is earned through our work and lifestyle, reflecting our unwavering self-assuredness.

How Our Restoration Process Works

From your first emergency call to the final inspection, our team guides you through every stage of the restoration process.

01

Call Our 24/7 Emergency Team

Contact our emergency team to report property damage. We collect essential information and coordinate the appropriate response.

02

Inspect & Stop Further Damage

Our technicians inspect affected areas, assess moisture, contamination and structural risks, and recommend immediate protective measures.

03

Document for Insurance

We document property damage with photographs, relevant measurements and a restoration scope to help support the insurance claim process.

04

Cleanup & Drying

Depending on the type of damage, we perform water extraction, debris removal, professional cleaning and structural drying as needed.

05

Repair & Rebuild

Our restoration team addresses damaged building materials and completes necessary repairs and reconstruction according to the project scope.

06

Final Inspection

We review completed work, check the restored areas and confirm that the agreed restoration scope has been addressed.

Why Choose Quality Restoration?

One Team From Emergency Cleanup to Reconstruction

24/7 Emergency Response
IICRC Certified
Locally Owned
Water, Fire & Mold Restoration
Cleanup & Reconstruction
Insurance Assistance
Residential & Commercial
Multi-State Coverage
OUR SERVICES

Residential & Commercial Restoration Services

Whether you need help with damage to your home or your business, Quality Restoration provides professional restoration solutions designed to support a fast and dependable recovery.

Residential property damage restoration
FOR HOMEOWNERS

Residential Restoration Services

From water, fire and mold damage to cleanup and repairs, our experienced team helps restore your home with care, efficiency and dependable support.

Fire damage restoration work
FOR BUSINESSES

Commercial Restoration Services

Our commercial restoration services help businesses recover quickly, reduce downtime and move forward with practical cleanup, restoration and reconstruction solutions.

LOCAL RESTORATION EXPERTS

Service Areas

In addition to Greenfield, MA, we proudly serve Massachusetts, Connecticut, Vermont, and New Hampshire. Our certified team provides residential and commercial restoration services across the region β€” fast, professional, and available 24/7.

Based in Greenfield, MA β€’ 24/7 Emergency Response

Professional Disaster Restoration Services for Homes and Businesses

Quality Restoration provides 24/7 disaster restoration services for residential and commercial properties across Massachusetts, Vermont, New Hampshire, and Connecticut. When water, fire, smoke, mold, sewage, or storm damage affects a building, the first hours are critical: moisture spreads into walls and floors, smoke residue settles into surfaces, contamination can reach hidden areas, and structural materials may continue to weaken. Based in Greenfield, MA, our team responds quickly to stabilize the property, assess visible and hidden damage, remove unsafe materials, and begin emergency cleanup with professional equipment, safe procedures, and practical field experience.

Every restoration project starts with a detailed inspection of the affected space. Quality Restoration checks moisture levels, structural risks, contamination sources, odor problems, and areas where damage may continue spreading if it is not handled correctly. For properties affected by leaks, flooding, burst pipes, roof damage, or foundation seepage, our water damage restoration service includes water extraction, structural drying, moisture detection, humidity control, and prevention of secondary damage. Proper drying is critical because trapped moisture can lead to mold growth, wood rot, damaged drywall, flooring problems, and long-term structural deterioration.

Complete Emergency Cleanup and Property Recovery

Quality Restoration also provides full recovery after fire, smoke, mold, sewage, and storm-related damage. Our fire and smoke damage restoration service helps remove soot, odor, debris, and damaged materials while preparing the property for safe repair. Smoke can move far beyond the burned area, so cleanup must address walls, ceilings, contents, ventilation pathways, and surfaces where residue remains. When moisture has already caused microbial growth, our mold remediation process focuses on locating the source, containing affected areas, removing contaminated materials, cleaning surfaces, and applying treatment where needed. For sewage backups, biohazard concerns, or heavy contamination, our structural cleaning and deodorization services help restore safer indoor conditions through removal, disinfection, odor control, and careful drying.

Severe weather creates a different type of emergency because damage often affects several parts of a property at once. Heavy rain, wind, fallen trees, flooding, roof leaks, and damaged exterior materials can quickly lead to interior water damage and structural instability. Quality Restoration offers wind and storm damage restoration for homes and businesses that need emergency board-up support, water removal, temporary stabilization, cleanup, and repair coordination. We also help property owners reduce future risks through foundation repairs and waterproofing, including basement waterproofing, sump pump installation, French drain systems, foundation crack repair, and structural protection for buildings with recurring basement moisture or foundation leaks.

Local Restoration Help When Property Damage Cannot Wait

Choosing a restoration company is not only about fast arrival. The quality of drying, cleaning, containment, odor removal, and repair planning determines how safely and completely a property can recover. Quality Restoration combines emergency response, local knowledge, professional-grade equipment, and hands-on restoration experience for properties throughout Massachusetts, Vermont, New Hampshire, and Connecticut. Property owners choose our team because:

  • emergency response is available 24/7 for urgent water, fire, smoke, mold, sewage, and storm damage.
  • local crews understand the seasonal risks of Massachusetts, Vermont, New Hampshire, and Connecticut.
  • restoration work covers cleanup, drying, decontamination, odor control, structural protection, and repair support.
  • every project is handled with attention to hidden moisture, contamination risks, and long-term property safety.

Our team understands the regional problems that affect homes and businesses, including frozen pipe bursts, storm flooding, basement dampness, mold after hidden leaks, fire cleanup challenges, and moisture issues in older structures. This local experience helps us respond with the right process instead of a one-size-fits-all approach.

Property damage does not wait, and incomplete cleanup can make the situation more expensive over time. Quality Restoration is ready to help with water damage, fire and smoke damage, mold, sewage backups, storm damage, basement leaks, foundation concerns, and full disaster restoration for residential and commercial buildings. Call (413) 774-7737 or (802) 451-0396 for 24/7 emergency restoration services and immediate assistance from a local team based in Greenfield, MA.

Contact us

If you’re facing issues related to property damage, Quality Restoration is ready to lend a helping hand. Our team ensures swift and reliable restoration, providing solutions for your recovery needs. Don’t try to overcome the aftermath alone – reach out to Quality Restoration for dependable support and effective solutions.

HELP & ANSWERS

FAQ

Find answers to common questions about our restoration services, emergency response and property recovery.

01 What does your disaster recovery service include?

Our disaster recovery service includes water, fire, mold, storm, and biohazard cleanup, along with structural repairs and contents restoration. We provide 24/7 emergency response to restore your property quickly and efficiently.

02 Do you provide services for both residential and commercial properties?

Yes, we provide restoration services for both residential and commercial properties, including water, fire, mold, storm, and biohazard cleanup, as well as structural repairs and contents restoration.

03 What areas do you service?

We provide restoration services in Massachusetts, Connecticut, New Hampshire, Vermont, and Upstate New York. Our team is available 24/7 to assist both residential and commercial clients in these areas.

04 How quickly can you respond to a disaster?

We offer 24/7 emergency response and can typically arrive within minutes or hours of your call to assess the damage and begin restoration immediately. Our priority is to minimize further damage and restore your property as quickly as possible.

05 How long does the restoration process typically take?

The restoration timeline depends on the extent of the damage. Minor repairs may take a few days, while extensive restorations can take several weeks. After an initial assessment, we provide a detailed timeline for your specific situation. Our goal is to restore your property as quickly and efficiently as possible.

06 How can I prepare my home or business for potential disasters?

To prepare for disasters, create an emergency plan, install smoke detectors, secure important documents, maintain gutters and drainage, and keep an emergency kit ready.

Learn how to find the main water shutoff valve in your home in case of broken or frozen pipes. Most main water shutoff valves are located inside the home. The most common locations are the basement, the mechanical room, or on an exterior wall.

Install a backflow valve on your sewer system to prevent sewage back-up in your home. If your house has a septic system, have it inspected and pumped out on a regular basis. Regular inspections can help prevent damage.

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